Shipping Policy for nikson
1. Shipping Locations:
We currently offer shipping services within India only. We do not ship products internationally at this time.
2. Shipping Methods and Timelines:
2.1. Standard Shipping:
- Delivery within 7-10 business days from the date of order confirmation.
- Standard shipping is available for free on orders over INR 1000. For orders below this threshold, a shipping fee of INR 50 will be applied.
3. Order Processing Time:
All orders are typically processed within 3-5 business days from the date of order placement. Processing times may vary during peak seasons or due to unexpected circumstances, but we will strive to expedite the process as much as possible.
4. Tracking Orders:
Customers will receive an email confirmation with a tracking number once their order has been dispatched. This tracking number can be used to monitor the status of their shipment.
5. Packaging:
All makeup and skincare products are packaged with the utmost care to ensure safe and secure delivery. We take measures to protect your products from damage during transit.
6. Delivery Address:
Please ensure that your shipping address is complete and accurate. nikson will not be responsible for any delays or non-deliveries resulting from incorrect or incomplete addresses provided by customers.
7. Delivery Attempts:
In case of an unsuccessful delivery attempt, our courier service will make a second attempt. If the second attempt is also unsuccessful, the package will be held at the local courier’s facility, and customers will need to contact the courier for further instructions.
8. Returns and Refunds:
For information on returns and refunds, please refer to our [Link to Returns and Refunds Policy]. We are committed to ensuring customer satisfaction and addressing any issues promptly.
9. Customer Support:
If you have any questions or concerns about your order, shipping, or any other aspect of our service, please don’t hesitate to contact our customer support team at info@nikson.in.
10. Force Majeure:
nikson shall not be held responsible for any shipping delays or disruptions caused by force majeure events, including but not limited to natural disasters, government actions, or other unforeseen circumstances.
11. Changes to Shipping Policy:
nikson reserves the right to modify this shipping policy at any time. Customers are encouraged to review the policy periodically for any updates.
Thank you for choosing nikson for your makeup and skincare needs. We value your business and are dedicated to providing you with the best shopping experience possible.